Everything you need to know about SubGen.ai
1. Sign up with Google (free 2 minutes included)
2. Upload your video (MP4, MOV, AVI, WebM)
3. Select your video language
4. Click "Generate Subtitles" and wait 30 seconds
5. Download your video with burned-in subtitles
We support MP4, MOV, AVI, and WebM formats. Maximum file size is 100MB per video.
Most videos are processed in under 30 seconds. Processing time depends on video length and complexity.
1 credit = 1 second of video processing. A 60-second video uses 60 credits. Credits are only consumed when subtitles are successfully generated.
No! Unused credits roll over to the next month. They only expire if you cancel your subscription.
Yes! We offer a 7-day money-back guarantee for monthly plans and 30-day for annual plans. See our Refund Policy for details.
We support 50+ languages including English, Spanish, French, German, Italian, Portuguese, Turkish, Arabic, Chinese, Japanese, Korean, Dutch, and many more.
Premium plans include Montserrat font, word highlighting in yellow, subtitle animations, and bottom positioning. Free plan uses default styling.
Our AI achieves 95%+ accuracy on clear audio. Accuracy may vary with background noise, accents, or technical terminology.
Common causes: file too large (>100MB), unsupported format, corrupted file, or very poor audio quality. No credits are charged for failed processing.
Currently, we provide video with burned-in subtitles. For best results, ensure clear audio without background music or noise.
We provide video with burned-in subtitles optimized for social media platforms. Separate subtitle files are not currently available.
Email Support
support@subgen.aiResponse Time
Within 24 hours
All systems operational
Last updated: Just now
Can't find what you're looking for? Our support team is ready to help you succeed with SubGen.ai
Contact Support